HCM 814 / Bonnie J Knutson

Filters

HCM 814 taught by Bonnie J Knutson (Course & Instructor) - Grade Details

(with breakdown by semester)

Course Title: Hospitality and the Patient Experience

Course Description: The patient experience in healthcare as it relates to hospitality marketing, service quality management, patient well-being, and the role that leadership plays in the process.

HCM 814 / Bonnie J Knutson - All Semesters

Average Grade - 3.916
Median Grade - 4.0
225 total students

Latest grades from Spring 2025

HCM 814 / Bonnie J Knutson - Overview

Semester	Grade Info	Number of Students
Spring 2025	Average Grade - 3.978 Median Grade - 4.0	45
Fall 2023	Average Grade - 3.861 Median Grade - 4.0	36
Spring 2023	Average Grade - 3.938 Median Grade - 4.0	40
Spring 2022	Average Grade - 4.000 Median Grade - 4.0	34

Summer 2021	Average Grade - 4.000 Median Grade - 4.0	20
Spring 2021	Average Grade - 3.757 Median Grade - 4.0	35
Summer 2020	Average Grade - 3.867 Median Grade - 4.0	15