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HCM 814 taught by Bonnie J Knutson (Course & Instructor) - Grade Details

(with breakdown by semester)

Course Title: Hospitality and the Patient Experience

Course Description: The patient experience in healthcare as it relates to hospitality marketing, service quality management, patient well-being, and the role that leadership plays in the process.


HCM 814 / Bonnie J Knutson - All Semesters

Average Grade - 3.900
Median Grade - 4.0
180 total students

Latest grades from Summer 2024

HCM 814 / Bonnie J Knutson - Overview

Semester Grade Info
Fall 2023 Average Grade - 3.861
Median Grade - 4.0
Spring 2021 Average Grade - 3.757
Median Grade - 4.0
Spring 2022 Average Grade - 4.000
Median Grade - 4.0
Spring 2023 Average Grade - 3.938
Median Grade - 4.0
Summer 2020 Average Grade - 3.867
Median Grade - 4.0
Summer 2021 Average Grade - 4.000
Median Grade - 4.0

Back to Overview for HCM 814 / Bonnie J Knutson

Fall 2023

Average Grade - 3.861
Median Grade - 4.0
36 total students

Back to Overview for HCM 814 / Bonnie J Knutson

Spring 2023

Average Grade - 3.938
Median Grade - 4.0
40 total students

Back to Overview for HCM 814 / Bonnie J Knutson

Spring 2022

Average Grade - 4.000
Median Grade - 4.0
34 total students

Back to Overview for HCM 814 / Bonnie J Knutson

Summer 2021

Average Grade - 4.000
Median Grade - 4.0
20 total students

Back to Overview for HCM 814 / Bonnie J Knutson

Spring 2021

Average Grade - 3.757
Median Grade - 4.0
35 total students

Back to Overview for HCM 814 / Bonnie J Knutson

Summer 2020

Average Grade - 3.867
Median Grade - 4.0
15 total students


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