HB 237 - Hospitality Lodging Systems

Interrelated nature of various organizational systems in lodging operations including front desk/guest services, reservations, housekeeping, engineering, sales/conference services, accounting, security, and food and beverage. Impact of service quality on lodging revenue and demand. Managing customer feedback. Segmentation of lodging products on quality basis and associated management challenges.

Average Grade - 3.013
Median Grade - 3.5
3210 total students

Latest grades from Spring 2022

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